The role of Chief Integration Officer (CIO) is well defined due to the emerging technologies (wearables, IT and cloud computing), consumerization of IT and the disruptive business models. The job description for CIO is not fixed in a Google Search. The role of CIO is changing rapidly because of the complexity of the business. When you search in Google, you will find more than thirty thousand different results.
One of the recent researchers has suggested a great twist to the CIO position. The CIO would integrate processes, ideas and technology from corner to corner of the business functions to improve business performance and drive motivation.
It is worth to investigate the full report. The summary of the research is information. The report runs to about one hundred and fifty pages. It denotes that CIO has to involve with the core IT operations efficiently and reliably before taking any strategic move in the business.
Here listing several points collected from the research. It is related to topics like data security, business process automation, service integration, application and employee envisioning.
Implement ERM (Enterprise Request Management)
Enterprise Request Management is the best approach that joins a single instinctive request portal with scheduling process automation and back end approval to reduce costs, make users happy and accelerate fulfillment. One good example is Universalhunters.com use this ERM approach to show to their users the Pros and the Cons of the hunting crossbow.
Implement does not mean acquiring complex enterprise software or handling the long and tedious process. It is designed to manage enterprise management systems and in place departmental systems and to squash incrementally. The summary of the report suggests creating a culture that motivates failure. Scale quickly, start small and think big. The Chief Integration Officer’s encourage and support is needed for the development teams. It denotes learning through interaction and by experiments. It will help in a great way to measure the results accurately.
Join to Solve Complex Problems
The Chief Integration Officer should ensure to tap into new ecosystems for potential solutions, ideas, and talent. They have to implement the processes and tools for partnership across vendors, partners, and departments. Moreover, they should also join with nontraditional players like venture capital firms, academia, incubators, and startups. No matter the problem is urgent or forward-looking, unity and cooperation between main individuals outside and inside of the company and communication are necessary to take appropriate actions.
The user-friendly interface helps to improve data accuracy, increase user adoption, reduce the call for training and accelerate data entry.